The cost of a call center agent in Mexico is between a 3rd and a 4th of the cost of an American agent. This difference in salaries allow NSE not only to offer a better price to our customers, but to operate with state-of-the-art IT technology and redundant systems that guarantee an ELITE customer service. 

Even more than reduced payroll, the CSR turnover rate in the US is 30% to 50%. That is a massive hidden cost to your operation. Plus, it burns our your managers. Our turnover rate is 8%+/- and we do the hiring. Let us run the number to compare the before and after savings, ROI, and TCO.

Since our platform is AI-based, you can now leverage our AI-based reporting systems to optimize performance, increase productivity, and expedite customer support time responding to your customers.

Also, the partnership with a 16-year-old specialized HR Mexican Company allows NSE to access local talent you don’t have access to. 

We offer: Lower operational costs, higher productivity, lower turnover and hiring costs, and optimum performance provide to NSE’s customers like you a better ROI and a far lower net TCO.

Let us calculate your specific ROI and TCO so you and your team will know one way or the other.